You will see the difference & your pet will feel the difference

Tunbridge Wells Grooming Centre
Established in 1993 by Susanne Wratten, the Tunbridge Wells Grooming Centre has been a reputable and trusted destination for professional canine grooming. In 1997, Susanne trained Sally Kirkwood, who subsequently acquired the salon from Susanne in 2000. Since then, Sally has played a pivotal role in the salon’s growth, having employed and trained Amanda Woods and Karen Ward, setting a high standard for grooming services.

Qualifications and Accreditations
Tunbridge Wells Grooming Centre takes pride in its advanced Level 3 ‘CITY & GUILD’ qualification, reflecting the commitment to upholding industry standards and delivering exceptional grooming services. Holding the Level 4 higher grooming diploma has further solidified the salon’s reputation, earning the esteemed recognition as ‘guilds of master groomers’. As the salon’s owner, Sally Kirkwood holds the prestigious ‘LCGI’ (Licentiateship of the City and Guilds Institute), a Level 4 award acknowledged at the level of master craftsman in Europe.
Continuous Learning and Professional Development
At Tunbridge Wells Grooming Centre, we prioritize staying abreast of the latest industry trends and techniques. This dedication is reflected in our active participation in grooming shows, seminars, exams, and competitions, which serves to enhance our expertise, keeping our knowledge up to date and infusing our services with freshness and innovation.

Quality and Standards
Our commitment to grooming stands out in our unwavering dedication to a high standard of service. Through a culture of continued learning, we aim to consistently elevate the quality of our grooming services, ensuring that every dog entrusted to us receives a superior groom. Our approach includes a meticulous scissor finish for each dog, aiming to achieve a balanced and refined grooming result that not only meets but exceeds our customers’ expectations.

In conclusion, the Tunbridge Wells Grooming Centre is dedicated to maintaining the highest standards of professionalism and excellence in canine grooming. Our emphasis on continuous learning, industry qualifications, and commitment to superior grooming standards reflects our unwavering dedication to providing exceptional grooming experiences for our valued customers and their beloved pets.

Introducing Dogs to Grooming from a Young Age:
 Grooming involves extensive handling, making it essential to introduce dogs to the grooming process from a young age, ideally after completing their vaccination schedule. By acclimating them early, we aim to establish a positive and trusting association with grooming activities, fostering cooperative behaviour in the long term. This early introduction sets the foundation for future grooming sessions, ensuring a smoother and more comfortable experience for the dog.
Customer Satisfaction and Pet Well-Being

At Tunbridge Wells Grooming Centre, we prioritize the well-being and satisfaction of every pet in our care. If your dog displays any signs of discomfort or unease during a grooming session, we are committed to making their experience as enjoyable as possible. Our dedicated team aims to assist your dog in overcoming any fears or phobias related to grooming or handling. We firmly believe that building confidence and trust between your dog and our groomers is pivotal in ensuring a positive and happy grooming experience for your pet.
Grooming Frequency:

Our standard grooming protocol entails scheduling grooming sessions at intervals of 6 to 10 weeks. This regularity facilitates the maintenance of a dog’s coat, skin, and overall hygiene. It also provides us with an opportunity to monitor any behavioural changes and adapt our approach to meet the evolving needs of each dog. Through consistent and routine grooming, we aim to create a familiar, predictable grooming experience for our canine clients.